Davivienda – ChatBot and other documents
The biggest challenge of the banking industry is to achieve maximum efficiency and extend its coverage globally; for this, they encourage its millions of clients to be self-managed. This means that all the processes must be online, with the help of apps and resources such as on-screen interactive forms and chatbots (or robotized systems of online conversations). It is required that all the content, dialogues, and possible answers are previously established in a script that is not only precise and juridically accurate but also friendly for all the audiences to understand and comprehend. In Machado y Molina we take care of this.